We understand that good “Customer Service” is the lifeblood of any business. Therefore,
it is our Endeavour to improve the quality of our services on a continuous basis
and build a lasting relationship with all our customers, internal and external both.
To service you better we have the below value added services:
Online request for rates: You may post your rate queries on our website and
our executives shall get back to you with our offer and other additional information
required by you.
Call Centre: We understand the difficulty of our friends in the States and
Canada, due to the time difference. Thus, we have a call centre to cater to your
immediate needs, working according to the US Eastern Time Zone. Our professional
team at the call centre can be reached on a local US number and are always
at your disposal.
+1 (732) 889-4691
+1 (732) 889-4398
Track and Trace: We believe in keeping our customer posted of developments
at each stage. We have a dedicated account manager allotted to all our customers.
Consulting: We offer our customers with expert advice on logistical services,
feasibility and viability. Sometimes, the customers may not decide to ship the cargo
at all, but we believe in protecting the interest of the customers at all times.
Customer Feedback: We believe at the feedback from our customers will only
help us improve, thus we highly appreciate the feedback. We immediately investigate
and revert with suitable actions/ explanations.
Centralized Accounting and other customer services: We offer one point of
contact for all your needs.
Supply Chain Management: We help in the flow of information from the point
of origin to the point of consumption of goods, in order to synchronize supply with
demand. We also help our customer form strategic partnerships.